The Federal Trade Commission (FTC) has initiated a claims process to provide refunds to Fortnite players who may have been charged for items they did not intend to purchase. This follows a settlement reached in March 2023, where Epic Games, the developer of Fortnite, agreed to pay $245 million for employing deceptive methods to induce players into making unwanted purchases.
According to the order, Fortnite utilized confusing button layouts that misled players into spending money with a single button press. Furthermore, the FTC claimed that Epic Games made it easy for minors to make purchases without parental guidance.
As part of the claims process, the FTC has begun informing approximately 37 million people via email who may be eligible for a refund. This notification process is expected to continue for about a month. Consumers will then have until January 17, 2024, to file a claim on the FTC's website.
The amount of each refund will depend on the number of customers who file claims. With $245 million allocated for refunds, the size of the refund will be determined by the number of eligible players.
Fortnite, a free-to-play game available on various platforms, relies heavily on microtransactions as part of its business model. These microtransactions often feature items inspired by popular intellectual properties such as My Hero Academia, Futurama, and The Witcher, among others.
In other news related to the FTC, its legal proceedings against Microsoft regarding the proposed acquisition of Activision Blizzard recently resulted in a leak revealing intriguing details about Microsoft's plans.
– Federal Trade Commission (FTC)