Skip to content
  • by
  • News
  • 2 min read

How to Get a Fortnite Account Refund: A Guide for Gamers

Many gamers who have outgrown Fortnite have been longing for a refund on their in-game purchases. Fortunately, the Federal Trade Commission (FTC) has intervened, offering a way to receive a full refund for Fortnite accounts. However, not everyone qualifies for a refund. Here's how to determine if you are eligible:

  • You were charged in-game currency for items you didn't want between January 2017 and September 2022.
  • Your child made charges to your credit card without your knowledge between January 2017 and November 2018.
  • Your account was locked between January 2017 and September 2022 after you reported wrongful charges to your credit card company.

If you meet any of these criteria, you can apply for a refund on the FTC's website. To submit a claim, you will need your Epic Account ID or a claim number. Remember to submit your Fortnite account refund claim before January 17, 2024.

The reason for these refunds can be traced back to a settlement reached between Epic Games, the creators of Fortnite, and the FTC. Last year, the FTC announced that Epic Games would pay $520 million in penalties and refunds to resolve concerns over player privacy and the game's payment practices. The settlement addressed the issue of Epic Games misleading players into unintended purchases.

As part of the settlement, Epic Games agreed to pay a $275 million fine for allegedly collecting personal information from Fortnite players under the age of 13 without parental consent. In addition to the fine, the company set aside $245 million for consumer refunds, making it possible for eligible accounts to receive refunds.

For more information and updates on Fortnite and other gaming news, you can follow The Game Haus on Facebook and Twitter.


– Federal Trade Commission – No URL provided

– The Game Haus – No URL provided