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How to Refund Your Fortnite Account: A Guide to the FTC Settlement

The Federal Trade Commission (FTC) recently took legal action against popular game Fortnite, claiming unfair practices and targeting children to make purchases without parental consent. The FTC has since settled with the developers of Fortnite, resulting in a settlement of over $520 million. If you believe you or someone you know may be eligible for a refund from Fortnite, here's how to go about it.

To begin the refund process, visit the FTC website at before January 17, 2024. However, please note that you must be 18 years or older to apply. You will also need to provide either your claim number or your Epic Account information when submitting your refund request. The FTC has already sent out millions of emails to eligible individuals and will continue to do so for the next month.

There are several criteria that make a person eligible for a refund under the FTC Settlement. These include:

1. Being charged in-game currency for items you did not want between January 2017 and September 2022.
2. Unauthorized charges made by your child on your credit card between January 2017 and November 2018.
3. Your account being locked between January 2017 and September 2022 after filing a complaint with your credit card company regarding wrongful charges.

If you meet any of the above criteria, you may be eligible for a refund.

To initiate a general refund in Fortnite, follow these steps:

1. Open the game and go to the main menu.
2. Click on the settings icon.
3. Navigate to “Supports and Refunds” and click on “Return or Cancel the purchase”.
4. Follow the prompts to complete the refund process.

Alternatively, you can use the following method for canceling purchases and obtaining a refund in Fortnite:

1. Go to the settings.
2. Select the silhouette icon to access the privacy and cancel page.
3. Click on “Return or Cancel” to view your purchases within the past 30 days.
4. Choose the item you wish to return and select “Use Return Ticket”.
5. Confirm your selection, and your account will be credited with the appropriate amount of V-Bucks.

Remember to stay updated with the FTC's announcements for any additional refund information. It's also essential to periodically check your account to ensure responsible spending habits. If you prefer visual guidance, the video provided by Codelife below can assist you through the process.

Title: How to Refund Your Fortnite Account: A Guide to the FTC Settlement

Source: Federal Trade Commission (FTC)

Source: FTC Settlement with Fortnite for $520 million (

Source: Video guide by Codelife – “How to Refund Your Fortnite Account” (YouTube)