Instagram Story remains one of the favorite features among Instagram users. You can incorporate music into your Instagram story feed to express yourself or your personality. However, the sound may fail when using it in your Instagram story feed. Learn how to fix Instagram sound not working on the Instagram app.

Instagram Sound Not Working

Nothing beats the feeling that music or melodic tunes can bring into one’s heart. Incorporating sound into an Instagram post is something that every Instagram user has attempted to do after joining the social media platform. However, it is common to have the Instagram sound not working when you most want it. You do not have to look further for the solution to the sound problem. You can read this article and understand how to fix Instagram not working.


You can try the solutions below to fix the Instagram sound not working on your phone. You can try Solution 1 and make your way down the list until you get sound on your Instagram app.

1. Try pressing the side button 

Try pressing the side button

You can press the side button to activate the ring feature or increase the volume on your phone. The ring button can turn on/off the silent ring profile on your phone that mutes all ring/playback sounds on your phone. The ring button depends on the type and model of your phone. Deactivating and reactivating the silent ring profile helps resolve the sound problem on your Instagram app.


2. Try updating your Instagram app to fix the sound problem

updating

Updates for apps are essential to keep any mobile app running smoothly. The Instagram app is not an exception, and you always have to ensure you have the latest Instagram release to guarantee all features are working. Android users can visit the Google Play Store, whereas iOS users can visit the Apple App Store to check/download the latest version of the Instagram app.


3. Try to check if your earphones/headphones are connected

check if your earphones

It sounds too simple, but it is easy to forget your earphones/headphones connecting with your phone. Check if your headphones/earphones still connect to your phone via Bluetooth or wired connectivity. Unplug the wired/wireless connection before checking if the sound works on your Instagram app.


4. Try to restart your phone 

Try to restart your phone

Rebooting your phone is an IT cliché, but it works wonders for almost any software or hardware glitches. Check if the sound works on your Instagram app after rebooting your phone.


5. Try to update your phone to fix the Instagram sound problem

update your phone

You can check if your phone operating system is up to date to identify bug fixes available for your phone. Update your operating system to fix bug issues affecting the sound playback on your phone.


6. Try to clear the Instagram app cache

You can follow the steps below to clear the Instagram app cache on your smartphone.

Step 1: Tap the Settings icon on your phone before tapping the Apps and notifications option.

Try to clear the Instagram app cache

Step 2: Scroll until you find the Instagram app before tapping on it.

Step 3: Locate the Storage option on the app info section before tapping it.

Storage option

Step 4: Tap the Clear cache option to clear the Instagram cache and fix the sound problem.


7. Try and forcefully stop the Instagram app

You can follow the steps below to stop the Instagram app on your phone.

Step 1: Tap the Settings icon before tapping on the Apps and notifications section.

Step 2: Tap the Instagram app before tapping on the Force stop option.

Try and forcefully stop the Instagram app

Step 3: Restart your Instagram app and check if the sound works.


8. Confirm if the Instagram music is available in your country/region

Confirm if the Instagram music is available in your country

Instagram music is not available in certain regions because of copyright or censorship issues. It is common to restrict music on music streaming sites like YouTube and SoundCloud. You can play such music on Instagram by using VPN apps. VPN apps can spoof your IP address and give the impression you are logging in from a different location.


9. Confirm if the Instagram story feed sound is off/muted

Confirm if the Instagram story feed sound is off

It is possible to mute the sound on a video or reel post on Instagram. The user posting the video or reel feed can tap on the mute icon at the top of the story editing screen to mute the sound on their Instagram post. A muted post can cause you to experience the no sound problem while viewing an Instagram post. You can check if the no sound issue exists using other mediums like the Instagram browser version. You can fix the muted video or reel post by requesting the Instagram user to unmute it.


10. Try to report the sound issue problem on Instagram  

You could also try reporting the sound problem on Instagram if the other solutions fail to work. Sound can fail to work if there are compatibility issues with your phone model, and the only way to resolve it is to have the Instagram technical team fix the bugs. Instagram has a problem reporting portal that helps users identify issues with the Instagram app. You can follow the steps below to report the Instagram sound issue on your phone.

Step 1: Tap on the Instagram icon and wait for the app to launch on your phone.

Step 2: Proceed to tap on the Profile icon near the bottom right of your screen.

Step 3: Tap on the Hamburger icon at the top right of your screen before tapping on the Settings option.

Step 4: Locate the Help option before tapping on it.

Help

Step 5: Tap the Report a Problem option before describing your Instagram sound issue.

Report a Problem

Step 6: Ensure you explain the Instagram sound issue in detail, including your phone type, model, and OS version.

Ensure you explain


Conclusion

Following the above solution should get Instagram sound working on your phone. You must exercise patience in the unlikely event you get to solution 10. The Instagram customer care team is always active, and you should get feedback from the team within a short time. Don’t forget to share this post with friends with a similar problem if it has helped you fix the sound issue on Instagram.