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Why does my PS4 Pro keep freezing?

The most common reasons for your PS4 Pro freezing are overheating, corrupted data, software conflicts, faulty hardware components, and network connectivity issues. By troubleshooting the problem and trying different solutions, you can fix the freezing issue and get your PS4 Pro running smoothly again.

Overheating is the #1 Cause of PS4 Freezing

Overheating is by far the most common culprit when PS4 Pros freeze or crash during gaming sessions. The powerful internal components like the CPU and GPU generate a lot of heat when running intense games. If this heat can‘t adequately dissipate, it will cause the system to lag, freeze, and even shut down completely.

According to Sony, the PS4 Pro is designed to function properly in temperatures between 5°C and 35°C (41°F and 95°F). Overheating can happen if your console is confined in a tight space without proper airflow. Make sure to give your PS4 Pro at least 10-15cm clearance on all sides so air can flow freely. Regularly vacuum dust buildup from the vents, fan intakes, and heat sinks to prevent overheating issues.

Quick Fixes for an Overheating PS4

Here are a few quick things you can try if your PS4 is freezing from overheating:

  • Move it to an open, well-ventilated area.
  • Clean dust buildup from vents and fan.
  • Make sure nothing is blocking the vents.
  • Try using a laptop cooling pad.
  • Limit gameplay session lengths.

More severe overheating may require replacing the internal thermal paste or even the fan itself. Sony recommends contacting them for assistance with major overheating problems.

Corrupted Data Freezes PS4s Too

After overheating, corrupted data is another common culprit for game freezing on the PS4 Pro. Issues with game files, system software, and downloaded data can all cause problems. Often, rebuilding the PS4 database is enough to find and fix corrupted files causing crashes or freezing.

Here‘s how to rebuild your PS4‘s database:

  1. Fully power down your PS4.
  2. Hold the power button until you hear a second beep.
  3. Connect your PS4 controller with a USB cable and press the PS button.
  4. Select Rebuild Database from the safe mode menu.

Reinstalling system software or factory resetting your console may be necessary for serious software corruption. And remember to close games and apps properly, install updates promptly, and avoid force quitting to prevent data errors.

3. Hardware Failures Will Freeze Your PS4

Defective hardware components like a failing hard drive, bad memory, or graphics processing issues can certainly cause freezing even if your PS4 is cooled properly.

According to a study by SquareTrade, around 10-15% of PS4 Pros will suffer hardware failures within 1-2 years of use. Hard drive issues are most common, followed by problems with the Blu-ray drive and power supply.

Unusual noises, visual artifacts, game crashes, and freeze-ups may indicate a hardware defect. Replacing the faulty component is the usual solution. Your warranty may cover these repairs if the parts fail very early on. Improper use, overheating, and accumulated dust can accelerate hardware failure over time.

4. Network Issues Interrupt Connected Games

Network problems are another culprit for game freezing, especially during online multiplayer matches. For smooth online play, Sony recommends a minimum internet speed of 5Mbps download and 1Mbps upload for the PS4.

WiFi interference, limited bandwidth, and distance from your router can disrupt connectivity. Try moving your PS4 closer to the router or connect it directly via ethernet cable instead of using WiFi.

You can run a connection test in Network settings to check your speeds. Optimizing your network with port forwarding, upgrading to fiber broadband, or adjusting your router settings may help resolve network-related freezing issues.

5. Insufficient Storage Causes Freezing

Modern games require tons of storage space for all that detailed graphics and content. If your PS4 Pro hard drive is nearly maxed out, the system may lag and freeze as it struggles to run games and save data.

Check your storage usage under Settings > Storage and delete old games, videos, and screenshots you aren‘t using anymore. Upgrading to a larger 2TB hard drive or adding an external HDD can provide much needed capacity. An SSD is great for faster loading too.

A good rule of thumb is to keep at least 100GB or so of free space available on your PS4 at all times. This gives the system plenty of room to install updates, save progress, and run smoothly.

6. Rest Mode Can Disrupt Games

Sony‘s Rest Mode is great for continuing downloads, uploads, and charging controllers while your PS4 is "asleep." However, background tasks like downloads can sometimes interrupt gameplay and cause freezing when you resume playing.

Try disabling Rest Mode before launching games as a quick fix. You can do this from Power Saving settings. Also be sure to pause any downloads or uploads before starting a game session to prevent conflicts. Fully close out of unused apps as well so they aren‘t running in the background.

7. Conflicts Between Games

If you recently installed a new game or frequently switch between different games, this can sometimes confuse the PS4‘s memory and trigger freezing or crashes. The console may have trouble clearing the previous game from RAM properly when you launch something new.

Rebuilding the database often fixes game conflicts by clearing any leftover data. You can also try deleting then reinstalling the problematic games individually to wipe any corrupted files. Fully closing games and saves before launching new ones helps too.

So in summary, overheating, corrupted data, hardware failure, network issues, insufficient storage, Rest Mode conflicts, and game conflicts are the most common reasons for PS4 Pro freezing. By troubleshooting the problem and applying the right solution, you can get your console running smoothly again. With proper care and maintenance, your PS4 Pro can deliver many years of awesome gaming!